Terms and conditions of B2B orders
Lead times: quoted are a best guess at how long production will take. They are in no way guaranteed
Pro-forma invoice terms: Orders will only be processed once full payment has been received and all lead times will be relevent to the payment date.
Payment terms: All orders requiring branding require full payment upon order placement. 30 days credit available to NHS and public sector organisations by request . Credit orders for branded goods are non returnable.
Cancellation and changes: Orders cancelled or changed after confirmation must be made in writing. Labour and materials will be charged up to the date of cancellation.
Artwork: Whilst every effort will be made to match exact colour reference, due to the nature of printing, small variations can occur. Polygon Direct will not be held accountable for any differences that may arise.